Kumbengo Koras

Ordering, Warranty

Ordering:
Orders for instruments may be placed via phone, mail or email. We suggest an initial consultation to discuss pricing, size and other options regarding the instruments as well as a time table. A deposit of 25% of the final purchase price is required to secure a place in the building queue, once we are ready to begin the building process we require a further 25%. The final payment is due upon completion of the instrument, prior to shipping.

Warranty:
We warrant our instruments for one year from the time of the purchase to the original owner. This warranty covers defects due to faulty materials or poor craftsmanship.We shall not be responsible for damage caused by improper use, inadequate protection during transport or storage, or damage caused by accidents.

Repairs:
Should the instrument suffer damage through some accident, we will of course try to be of service and you should feel free to contact us. We try to provide repair services and replacement parts to the owners of our instruments at the lowest rate possible. Shipping costs are the responsibility of the customer.

Shipping:
Shipping arrangements should be made by the customer but we will of course be of assistance. Our preferred shipping agent is:

Taos Crating Co.
1030 Paseo Del Pueblo Sur
Taos, NM 87571
(575) 758-3587